A company of Kongmay Electronics, ikongmay.com is an online superstore where you can quickly find electronic components. Since launching in 2000, we have become home to the world's electronic components inventory of the leading manufacturers. All of these products are available for immediate fulfillment.

How to request a quote?

To request a quote for any items, you can use one of the following methods:

1. From a product detail page, click the 'Request a Quote' link in the Availability section of the page.

2. On a search results page, click the 'Quote' link that displays in the Qty. column for the desired item.

3. Input the desired part number directly in ‘Request a Quote’ link on the homepage.

Can't find the part?

If you are looking for a particular part and can NOT find it on our website, contact us directly to let us know what you need.

What forms of payment are offered?

We accept all standard forms of payments, including pre-paid methods like wire transfer, Western Union, PayPal and credit cards, along with extended payment terms for credit worthy customers.

How is shipping arranged?

Customers can choose industry-leading freight companies, including FedEx, UPS, TNT and DHL. You will be given the option to select pre-paid freight arranged by ikongmay.com or to input your corporate freight account numbers. All relevant shipping and tracking information, including airway bill numbers, is provided automatically upon shipment of each purchase.

What is the process for returns or replacement?

Products are deemed accepted by customer unless customer notifies Seller in writing within 10 days of delivery of product shortages, damage or defect. No returns may be made for any reason without a Return Authorization Form issued by Seller. If customer refuses to accept tender or delivery of any products or returns any products without authorization from Seller, such products will be held by Seller awaiting customer's instruction for 20 days, after which Seller may deem the products abandoned and dispose of them as it sees fit, without crediting customer's account. All requests for return material authorizations (RMAs) in connection with defective materials claims will be researched for validity prior to authorizing returns. If the evidence of such claims matches shipping records, and circumstances seem plausible, RMA's may be issued, and returns may be routed for evaluation to the seller. If material defects are identified in evaluations, test results may be sent to the parties, and the defective parts may be repaired, replaced, or refunded at Seller’s sole discretion.

Whom do I contact to discuss problems or get support?

Our Customer Service Representatives are happy to help you place an order, and to help remedy any problems or answer any questions that may arise in connection with your order. You can contact our support team via live online chat, email or phone. Please send email inquiries to admin@ikongmay.com. Live chat is available at the right side of the homepage.