•         Money Back Quality Guarantee

When you purchase electronic components from Kongmay, you are protected by this guarantee…

In the rare event that the active, passive and electro-mechanical components you purchase from us are not with perfect quality, that is they don't work electronically to manufacturers specifications. Simply return them to us within 30 days of purchase for a replacement or refund.

Whether you require obsolete components, shortage components or day-to-day components. When you work with us you'll also benefit from these commitments we make to you…

•         Delivery guarantee and order tracking

You are given a firm dispatch date with every order you place. You may also request an e-mail or fax every time a shipment is dispatched, with the delivery tracking number and delivery date. This procedure enables you to track your goods in transit and keeps you informed at all times.

•         Quality checked shipments

Every shipment is examined for quality by one of our highly qualified trained personnel. Your orders are carefully packed, using shielded, conductive or vacuum-sealed packaging where necessary, so you will receive your items in perfect condition. In addition, all of our suppliers are constantly monitored, which means you receive the highest standard of quality.

At Kongmay we believe that quality and attention to detail makes all the difference, which is why quality is not just a word we use; it is a way of working that we embrace.

The commitment to quality begins with ensuring our suppliers conform to our stringent quality processes and continues with our in house quality checks right through to our Quality Guarantee.

Expert sourcing through our global, quality assured offices combined with comprehensive testing services from X-Ray to full functional testing and the Express guarantee, allows you to buy with complete confidence.